FAQs

Frequently Asked Questions
About Physical Therapy


Do I need a doctor referral to see a registered physical therapist? If you are a Medicare beneficiary, you do not need a referral for physical therapy, BUT you must be under the care of your primary medical care provider. If you have commercial insurance like Anthem or United Health Care, you will need to contact the customer service representative and ask if your plan allows “direct access” to Fillmore Physical Therapy services, services not requiring a referral from a primary medical care provider.

Does my physical therapist communicate with my doctor? Yes, if your physician or other health care professional has referred you to us, we will send progress reports to keep them updated with your progress. If your physical therapist has a medical concern regarding your care, he will discuss it with you and follow up with your doctor.

How long will my first appointment be? Your initial physical therapy appointment will take between 60 and 90 minutes depending upon the level of complexity. Follow-up appointments are usually between 30 and 60 minutes.

What should I bring? Please bring a referral from your practitioner, a current list of medications and your insurance card as applicable.

What should I wear to my appointment? It is best to wear comfortable, breathable clothing to your appointment. Shorts and a t-shirt are best if you are undergoing exercise therapy in the gym, as well as a pair of running/athletic shoes. If you are to be assessed on your first visit, you may be asked to change into a gown so your therapist can do a full examination of the affected areas of your condition. For certain procedures, a gown may be necessary during subsequent visits to allow access to the treatment area.